Family telehealth membership
Telehealth plans for families, with a doctor queue
Families join a plan with video and chat consults, get prescriptions in the app with easy refills, and keep one shared health file.
Care that fits into a normal day
Vitalpass is a telehealth membership app designed and built by our team. A family pays one monthly plan and can chat or video call a doctor, get prescriptions and ask for refills, all in one app.
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Family plans
One plan covers several people, with a set number of consults each month.
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Video and chat
Calls open in the app with no extra download.
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Refill in the app
Prescriptions show the dose and days left, with a Refill button.
One plan, everything in one place
Six parts that cover the whole visit, from the first message to the next refill.
Family plans
The admin sets up plans with a number of people and a number of consults each month. A member picks one, pays by UPI or card and adds family members.
Chat and video consults
A member can chat first or book a video call. The call opens in the app with no extra downloads, and the doctor can type notes during it.
Doctor queue
Doctors see who is waiting, why, and for how long. The next patient opens with their allergies, last visit and plan use beside them.
Digital prescriptions
The doctor writes the prescription in the portal. It lands in the member app with the dose, the days left and a Refill button.
Shared health file
Each family member has a file with consult notes, prescriptions and reports. The account holder can see all of them in one place.
Billing and renewals
The admin sees who renews soon, who pays by autopay and whose card failed, so they can reach out before a plan lapses.
How a visit works
Join a plan
A person picks a plan, pays, adds family members and lands on a home screen that shows their consults left.
See a doctor
The member taps Chat now or books a time. The doctor sees them in the queue, talks to them and saves notes.
Get medicine
After the call the prescription appears in the app. When it runs low, the member taps Refill and the doctor signs it.
Renew or change plan
Before the renewal date the member gets a reminder. The admin can follow up on failed payments from the plans screen.
Made for both sides of the call
Families
Pick a plan, add family members and book a doctor when needed.
Doctors
See the waiting queue and key history, then write the prescription.
Admin team
Track renewals and failed payments, and reach out before a plan lapses.
Vitalpass is for everyday care. In an emergency, call your local emergency number or go to the nearest hospital.
Good to know
Short answers about plans, refills, family members and how health data is looked after.
What is a telehealth membership?
It is a plan a person or family pays for each month. The plan includes a set number of doctor consults by chat or video, plus prescriptions and refills, without paying for each visit.
How is patient data kept safe in a telehealth app?
Health files are stored encrypted, and each doctor sees only the patients in their queue. Logins use one-time codes, every file view is logged, and data rules are set for the country where the app runs.
Can you build a telehealth membership app like this for my business?
Yes. We can build it as a doctor web portal plus a member app for Android and iOS, with plan billing, video calls and prescriptions. Medical rules differ by country, so we plan those with you first.
Can one plan cover the whole family?
Yes. In the design, one account holder adds family members to a plan. Each person has their own health file, and the account holder can book and pay for all of them.
How does a member ask for a medicine refill?
They open the Medicines tab and tap Refill on an earlier prescription. The doctor sees the request in a list, checks it and signs it.
What do doctors see before a consult?
The doctor sees the reason for the visit, allergies, past visits and how many consults the member has left on the plan.