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Roomlight: Hotel In-Room Tablet and Guest Service App

Roomlight is a hotel in-room tablet app designed and built by our team. Guests order food, ask for housekeeping, control lights and air in English or Arabic. Staff see every request on one board with a timer.

Hotels and hospitality In-room tablet app + staff web board Android tablet · Web
Roomlight · admin
Roomlight in-room guest tablet and staff request board, english and arabic: admin dashboard design

Roomlight was designed and built by the PRS CloudTech team.

2
Apps
English and Arabic
Languages
5
Screens shown
Right to left
Layout in Arabic

The brief

What an in-room app needs

Hotel guests often do not know what the hotel can do for them. They pick up the phone, wait for an answer and repeat the room number. In the evening the front desk is busy and the call goes unanswered.

Staff have the opposite problem. Requests come by phone, by chat and at the desk. Notes get lost between teams, and nobody knows how long a guest has been waiting.

  • 1

    One place for everything

    Food, towels, a late check-out and the room lights should all be a tap away.

  • 2

    Guest's own language

    Arabic and English speakers should both feel at home, including the reading direction.

  • 3

    Clear hand-off

    A request must reach the right team and show who has taken it.

  • 4

    Waiting time in view

    Supervisors need to see late requests before the guest complains.

What we designed

Inside Roomlight

Roomlight keeps the guest screen simple and gives the staff screen all the detail.

Guest home screen

The tablet opens with a welcome, the time, the weather, the running bill and six large tiles for the main services. It works with a touch, with no sign-in.

Room service

The guest browses dishes by type, adds them, picks a delivery time and writes a note for the kitchen. The total is added to the room bill.

Housekeeping requests

The guest taps for extra towels, a clean-up or an iron. The request goes to housekeeping with the room number and the time.

Room controls

Sliders set the lights and a dial sets the air. Scenes such as relax or sleep change several things at once. A do not disturb switch shows a sign on the door.

English and Arabic

One button switches the language. In Arabic the whole screen is mirrored, with the text and controls flowing right to left.

Staff request board

Requests sit in three columns: new, in progress and done. Each has a timer, and the board also shows room status for cleaners and the front desk.

Screens

How Roomlight looks

Guest tablet home: every service for room 1204 on one screen
Guest tablet home: every service for room 1204 on one screen
Room service: pick dishes, choose a time and send the order to the kitchen
Room service: pick dishes, choose a time and send the order to the kitchen
Room controls in Arabic: the whole layout flips to read right to left
Room controls in Arabic: the whole layout flips to read right to left
Staff board: every guest request by team, with a timer so none are missed
Staff board: every guest request by team, with a timer so none are missed
Room status: see which rooms are clean, occupied or need a visit
Room status: see which rooms are clean, occupied or need a visit

How it works

Key journeys, step by step

Here is how the main tasks work, from the guest's first tap to the staff member closing the request.

Order dinner

The guest picks two dishes, chooses a time and sends the order. The kitchen sees it at once and the guest sees the status.

Ask for towels

The guest taps once. Housekeeping gets the request with the room number and marks it done from a phone.

Set the room

The guest picks the sleep scene. The lights dim, the air settles and the do not disturb sign comes on.

Catch a late request

A request waits more than 20 minutes. It turns red on the board and a supervisor sends the nearest staff member.

Suggested technology

Flutter Laravel MySQL WebSockets Smart room controller API

What we would deliver

Product planning UI/UX design Tablet app development Web app development Hardware integration

FAQ

Questions about building a product like Roomlight

What is an in-room tablet for hotels?

It is a tablet fixed in a guest room. The guest uses it to order food, ask for housekeeping, control lights and air, and read hotel information without calling the front desk.

Which systems does an in-room tablet need to connect to?

Most hotels link it to the property management system for guest names and the room bill, to the kitchen order screen, and to smart room controls if the rooms have them. Each link can be added in its own phase.

Can you build an in-room guest app like this for my hotel?

Yes. We can build the tablet app, the staff board for your teams, and connect it to your billing system and, if you have them, smart room controls.

Does it work in Arabic?

Yes. The guest can switch language at any time. In Arabic the whole screen flips to read right to left, and staff see requests translated into their own language.

How do staff know a request is waiting too long?

Every request shows a timer. Requests that wait past the hotel's goal turn red on the board so a supervisor can send someone.

#hotel-in-room-tablet #hotel-guest-app #hotel-room-service-app #hotel-housekeeping-software #arabic-hotel-app #hospitality-app-development

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