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Taskbay: Local Services Marketplace App

Taskbay is a local services marketplace app designed and built by our team. A customer posts a task, nearby pros send quotes, the customer picks one and pays safely, and both sides leave reviews after the job.

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Taskbay · admin
Taskbay local services marketplace: admin dashboard design
Post a task in a minute: say what you need, when and roughly where

Taskbay was designed and built by the PRS CloudTech team.

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Apps
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User roles
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Screens shown
Held until the customer says the job is done
Payment rule

The brief

What a services marketplace needs

People who need a small job done, like painting a wall or fixing a tap, usually ask friends or search noticeboards. It takes days, prices are all over the place and it is hard to know who to trust.

Local pros have the opposite problem. They lose time chasing leads that go nowhere, and sometimes work for people who then do not pay.

  • 1

    A clear task

    The customer must be able to say what they need, with photos, time and place, so pros can price it without many calls.

  • 2

    Easy comparison

    Several quotes should sit side by side, with price, reviews and start date.

  • 3

    Safe payment

    The customer wants to know the money is safe. The pro wants to know the customer will pay.

  • 4

    Trust on both sides

    Pros need to be checked, and both sides should be able to leave honest reviews.

What we designed

Inside Taskbay

We designed Taskbay as a customer app, a pro app and a web panel for the team that runs the marketplace. They share the same tasks, quotes and payments.

Post a task

The customer picks a category, describes the job, adds photos, picks a time and place and, if they want, a budget. It takes about a minute.

Quotes from pros

Nearby pros who match the job get a message. They send a price, a start day and a short note. The customer sees the quotes in one list and can sort by price, reviews or soonest start.

Chat before hiring

The customer can ask a question in a chat. Phone numbers stay hidden until a job is booked, so the chat stays on the platform.

Hire and pay safely

The customer picks a pro and pays. The platform holds the money. The pro sees it is secured and starts work on the day.

Reviews and tips

When the job is done the customer releases the payment, rates the work, picks a few tags and can add a tip. The pro can reply to the review.

Admin panel

The team checks new pros, watches tasks by category, reviews disputes and runs the weekly payout to pros.

Screens

How Taskbay looks

The mobile app

Post a task in a minute: say what you need, when and roughly where
Post a task in a minute: say what you need, when and roughly where
Compare quotes side by side: price, reviews, jobs done and a short message
Compare quotes side by side: price, reviews, jobs done and a short message
Hire and pay: money is held by Taskbay and released only when you say the job is done
Hire and pay: money is held by Taskbay and released only when you say the job is done
After the job: release payment, rate the pro and leave a short review
After the job: release payment, rate the pro and leave a short review
Marketplace overview: new tasks, quotes sent, jobs done and disputes to review
Marketplace overview: new tasks, quotes sent, jobs done and disputes to review

How it works

Key journeys, step by step

Here is how the main tasks work in Taskbay, from describing a job to paying the pro.

Post and compare

A customer posts a wall-painting task and has four quotes within the hour, sorted by price.

Hire

They read two profiles, chat with one pro, then book and pay. The money is held.

Do the job

The pro arrives at the set time, finishes the job and marks it complete in the app.

Release and review

The customer taps Job done, the payment is released and both sides leave a review. If something is wrong, the customer opens a dispute instead.

Suggested technology

Flutter Laravel MySQL Redis Stripe Maps API

FAQ

Questions about building a product like Taskbay

What is a local services marketplace?

It is an app that connects people who need a job done, like painting or plumbing, with local pros who can do it. The customer describes the job and the pros send their price.

Which features should a services marketplace launch with?

Start with task posting, quotes, held payment, reviews and pro checks in the admin panel. Chat, tips, pro plans and more categories can follow once both sides are using it.

Can you build a services marketplace like this for my business?

Yes. We can build the customer app, the pro app and the admin panel for Android, iOS and web, and connect your payment gateway, maps and message service.

How does the app keep payments safe?

The customer pays when booking, but the money is held by the platform. It is released to the pro only after the customer confirms the job is done. If there is a problem, the customer can open a dispute.

How are pros checked?

Pros upload an ID and, for some trades, a licence. The admin team reviews them before the pro can send quotes. Reviews after each job build the pro's profile.

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Want a product like Taskbay?

Tell us who will use it and what it must do. We will reply with a plan, a timeline and a price.