Group view
Owners open one screen and see visits today, waiting time, doctors in and open claims for every clinic. Clinics that are busy are marked, so staff can be moved to help.
Portfolio · Petalcare
Petalcare: Clinic Management and Insurance Claims Software
Petalcare is clinic software designed and built by our team for a group of clinics. It handles appointments, patient records and billing, and turns each visit into an insurance claim that the team can send and follow until it is paid.
Healthcare clinics
Web software for clinic groups
Web
Petalcare · admin
Petalcare was designed and built by the PRS CloudTech team.
1 web app
Apps
4
User roles
4
Screens shown
the visit
Claim created from
The brief
What a clinic group needs
A group of clinics has the same work in every building: appointments, check-in, doctors, bills. When each site keeps its own records, the owners cannot see how the group is doing. Patients who visit two clinics are treated as new people.
Insurance claims make it harder. Staff type the same details again from the bill into a claim form, send documents by email, and then wait for weeks. When the insurer asks a question, it can sit in someone's inbox.
-
1
One record per patient
A patient seen at any clinic should have one history that the right staff can open.
-
2
A smooth front desk
Booking, check-in and the insurance check should be quick and visible on one screen.
-
3
Claims without retyping
The claim should come from the visit and the bill, not from a second round of data entry.
-
4
A clear view of what is stuck
The team should see which claims are waiting, for how long and what is needed next.
What we designed
Inside Petalcare
Petalcare keeps the clinic work and the claim work in one place, so a visit turns into a claim without extra typing.
Front desk appointments
The appointment list shows each patient, the doctor, the reason and the status. Check-in is one tap. A payment column says whether the patient pays cash, has cashless cover or needs approval first.
Claims from visits
After a visit, the bill lines and diagnosis go into a draft claim. Staff check the codes, add documents such as reports and receipts, and send the claim to the insurer.
Claims tracker
Every claim sits in one list with its insurer, amount, status and days waiting. Filters show claims that need information, are waiting for the insurer or have been rejected.
Questions from insurers
When an insurer asks for a missing document, the claim shows what is needed and who should add it. A history on the right records every step, so nothing is lost between people.
Reminders and reports
Claims that wait too long get an automatic reminder to the insurer. Reports show how much is paid, how much is waiting and which reasons for rejection come up most.
Screens
How Petalcare looks
How it works
Key journeys, step by step
Here is how the main tasks work in Petalcare, from a morning check-in to a paid claim.
Check a patient in
The front desk opens today's list, checks the insurance column, and taps Check in. If approval is needed, a request goes to the insurer.
Finish a visit
The doctor adds the diagnosis and treatment. The bill and a draft claim are created from them.
Send and follow a claim
Claims staff attach documents, send the claim, and watch its status. If the insurer asks for more, the claim is flagged.
Review the group
The owner opens the group view, sees which clinic is busy and which claims are stuck, and assigns people to fix them.
Suggested technology
Laravel
MySQL
Redis
Vue
Secure file storage
What we would deliver
Product planning
UI/UX design
Web app development
Insurer data integration
Reports and dashboards
FAQ
Questions about building a product like Petalcare
What is clinic management software with claims?
It is software that runs the daily work of a clinic, such as appointments, patient records and bills, and also prepares insurance claims from each visit and tracks them until the insurer pays.
What decides the cost and timeline of clinic software like this?
The main drivers are the number of clinics and roles, how many insurers you need to connect to, the forms and price lists you use today, and whether old patient records must be moved in. A first version with appointments, billing and claims can be built first, with reports and reminders added after.
Can you build clinic software like this for my group of clinics?
Yes. We can build it for one clinic or many, with your own forms, doctors, price lists and insurer rules, and connect it to the systems you already use.
How does the claim get created?
When the doctor finishes a visit, the bill lines and diagnosis already in the record are copied into a draft claim. Staff check it, attach documents and send it to the insurer.
How is patient data kept private?
Each person only sees what their role needs. Front desk, doctors, billing and claims staff have different access, and every change to a record is logged with who made it and when.
#clinic-management-software
#insurance-claim-tracking-software
#multi-clinic-software
#hospital-billing-software
#appointment-scheduling-for-clinics
#healthcare-software-development
Want a product like Petalcare?
Tell us who will use it and what it must do. We will reply with a plan, a timeline and a price.
